Algeria
Argentina
Australia
Austria
Belgium


COFACE WEST AFRICA BENIN
47-48 Quartier Guinkomey
7565 Cotonou 01

Tel./Fax: + 229 21 31 65 89
e-mail: commercial_bn@coface.com

Benin
Brazil
Bulgaria

COFACE WEST AFRICA BURKINA FASO 
Secteur 05, 1268, avenue Kwamé N'Krumah
01 BP 3240 Ouagadougou
Tel./Fax: +226 50 33 01 13

Cell.: +226 70 28 30 68
e-mail: coface_westafrica@coface.com
Office manager: djeneba_ouedraogo@coface.com
Managing director: philippe_hoeblich@coface.com
Burkina Faso


COFACE SERVICES WEST AFRICA CAMEROON

Imm. BICEC - 4ème étage
Avenue de Gaulle Bonanjo
BP 18342 Douala
Tel.: +237 33 42 51 53
Fax.: +237 33 42 00 96

Cameroon
Canada
Chile
China
Coface Group
Colombia
Costa Rica
Croatia
Czech Republic
Denmark
Ecuador
Egypt
Estonia
France



COFACE GABON SERVICES
Immeuble DIAMANT
2è étage
BP 1070
Libreville
Tel. : + 241 05 03 69 05
Fax : + 241 76 13 50
Email : coface_westafrica@coface.com

Gabon
Germany
Hong Kong
Hungary
India
Ireland
Israel
Italy

COFACE SICR COTE D'IVOIRE
2 Cocody Plateaux
Lot n°85 Ilot 9
18 Abidjan
Tel.:+ 225 22 41 49 68
Fax.:+ 225 22 41 48 49
Ivory Coast
Japan
Latvia
Lithuania
Luxembourg

COFACE SERVICES MALAYSIA SDN BHD
CP 17, Suite 1304 13th Floor,
Central Plaza, 34 Jalan Sultan Ismail
50250 Kuala Lumpur
Tel.:+60 (3)  2141 3380
Fax.:+60 (3) 2141 3381
e-mail:
enquiries@coface.com.my
Malaysia



COFACE WEST AFRICA MALI
Imm. Dramane Kouma
Av Cheick Zahed
BP E 4770 Bamako
Tel./Fax : +22 32 29 26 45

Mali
Mexico
Morocco
Netherlands

COFACE NORWAY
Postboks 2006 Vika
0125 Oslo

Norway
Peru
Poland
Portugal
Romania
Russian Fed.


COFACE SICR SENEGAL

43, rue Albert Sarraut
Immeuble AGS Parchappe
BP 12454 Dakar
Tel: +221 33 823 69 92
Fax.: +221 33 842 08 87

Senegal
Serbia
Singapore
Slovakia
Slovenia
South Africa


COFACE SERVICES KOREA CO LTD
Kyobo Life Insurance Bldg. 9F
1 Jongno 1-ga, Jongno-gu
Seoul 110-714
Tel.:+82 (0)2 2088 7401 
Fax.:+82 (0)2 2088 7474
e-mail: jinhak_ryu@coface.com

South Korea
Spain
Sweden
Switzerland
Taiwan


COFACE HOLDING (THAILAND) CO LTD
622 Emporium Tower, 22th Floor
Sukhumvit 24, 
Klongtoey
10110 Bangkok
Tel.: +66 (02) 664 89 89
Fax.: +66 (02) 664 89 98
e-mail: marketing_thailand@coface.com

Thailand


COFACE WEST AFRICA TOGO
22, Boulevard de la Paix
Immeuble ERAD
Quartier Super TACO
BP 899 Lomé
Tel./Fax: +228 220 89 58

Togo
Turkey
UAE
Ukraine
United Kingdom
United States
Venezuela

COFACE VIETNAM SERVICES

Suite 1719, 17th floor, Gemadept Tower,
N°6, Le Thanh Ton Street, 1st District
Ho Chi Minh City
Tel: +84 8 62 556 928
Fax: +84 8 62 556 801
e-mail: coface_vietnam@coface.com 

Vietnam

Credit Insurance procedure



Every business has its unique features. Coface designs each trade credit insurance contract taking into account every client’s specificity.

 

Lifecycle of any insurance contract has several phases.

 

 

Phase 1 – Actions to be Taken Prior to Signing a Trade Credit Insurance Contract

Based on Application for Trade Credit Insurance filled out by a supplier Coface checks credit worthiness of the buyers, sets credit limits per buyer and makes an assessment of credit risks for the entire portfolio. Then, Coface makes a decision on what insurance cover can or cannot be extended and sends quotation to the applicant.


Phase 2 – Signing of the Insurance Contract


The insurer and the insured party negotiate insurance cover and the insurance contract wording. Successful negotiations result in a mutually beneficial contract to be signed and stay valid for 1 year.


Phase 3 – Insurance Contract Administration


As long as the insurance contract is valid, the insured party shall have the right:


arrow To apply new buyers to be covered by the insurance contract
arrow To request alteration of credit limits per buyer
arrow To cease insurance cover per buyer in case of trade termination with the seller


As long as the insurance contract is valid, the insurer shall have the right:


arrow To control and monitor the credit portfolio of the insured party
arrow To suspend any granted credit limit in case of risk increase
arrow To suspend a credit limit in case of an overdue on the buyer concerned. The suspension will apply to all posterior shipmentss made to the particular buyer until the overdue debt is repaid.


As long as the insurance cover is valid, the insured shall provide the insurer with information on all the supplies made to the buyer and the receivables due as often as agreed by the parties. Besides, the insured shall inform the insurer of any changes that may result in a higher risk or a bigger loss.


In case the buyer fails to repay the debt, the insurer shall pay the insured an insurance indemnity in time specified by the insurance contract, provided that:


arrow Validity of receivables has not been disputed by the buyer,
arrow The insured has sent the insurer an overdue notice, a request for debt collection by the insurer, and a claim for indemnity payment (with detailed description of the losses enclosed) in time specified in the insurance contract,
arrow The insurance indemnity meets the conditions specified in the insurance contract with respect to the credit limit per buyer, the limit of the insurer’s liability, and other terms and conditions.

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